Shipping policy

Shipping Policy

At Muay Thai Cartel, we strive to ensure your order is processed and shipped promptly. However, once your package has been handed over to the shipping carrier, we are no longer responsible for any delays, damages, or lost packages caused by the carrier. Please review the following details regarding our shipping policy:

1. Order Fulfillment

• Orders are processed within [1-3] business days.

• You will receive a tracking number as soon as your package has shipped.

2. Shipping Carrier Responsibility

• Once your order is shipped and in the possession of the carrier, Muay Thai Cartel is not liable for:

• Delayed delivery times.

• Damaged packages during transit.

• Lost or stolen packages after marked as “delivered.”

3. Tracking Your Package

• It is the customer’s responsibility to track their package using the provided tracking number.

• If your package is marked as delivered but cannot be located, please:

• Check with neighbors or nearby areas.

• Contact your local shipping carrier office directly to resolve the issue.

4. Address Accuracy

• Customers are responsible for providing the correct shipping address at checkout. We cannot guarantee the recovery of packages shipped to incorrect or incomplete addresses.

5. Shipping Issues

• In case of carrier errors or disputes, we recommend filing a claim directly with the shipping carrier.

By placing an order, you agree to these terms and acknowledge that Muay Thai Cartel is not responsible for any errors caused by shipping carriers.